Newby Bridge Caravan Park FAQs
Frequently asked questions
All you need to do is ask
You'll find answers to some of the most common queries right here. However, if you can't find what you're looking for, don't hesitate to get in touch - we'd be happy to help.
- What are your season dates?
Newby Bridge Country Caravan Park is open from the 1st of March 2024 until the 6th of January 2025 for holiday home owners and all self-catering accommodation. Opening is subject to adverse weather conditions. Please see sections 9-14 in our Terms and Conditions.
- Can I bring my dog?
Yes, you are able to bring up to two dogs per dog-friendly unit. There is a charge of £25 per dog. Please note - where accommodation is listed as not dog-friendly, this does not guarantee that the property has not been occupied by pets in the past.
- What time is check-in?
Check-in is from 4pm onwards.
- What time is check-out?
Check-out is before 10am.
- What are the reception opening times?
Reception is open every day from 8:30am to 5pm.
- How much will the deposit be?
The deposit will be 25% of the booking total.
- What is the cancellation policy?
Please refer to section 9 of our Booking Terms and Conditions.
- I’m bringing a baby, are a travel cot and high chair provided?
Travel cots and high chairs are available to hire for £15 per item. If you require these, please add them upon booking. Subject to availability. Please note that bedding is not provided for the travel cot and the mattress supplied is thin, so you will need to bring your own.
- Are there accessible facilities?
Yes, we have an accessible caravan on park called Derwent. Please enquire for more details or see our accessibility page for details.
- Is there a washing machine on site?
Yes, we have laundry facilities which cost £3 per wash. Please note that the machines are only able to accept £1 coins.
- What is the phone reception like?
Signal on the park is very good across all phone networks.
- Do you have Wi-Fi ?
Wi-Fi is available, but please note that due to our rural location, it is suitable for browsing and checking emails only, not for streaming. However, 4G may be available depending on your network coverage.
- When are your changeover days ?
You can arrive on any day (except Wednesday and Sunday) and stay for a minimum of 3 nights.
