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Newby Bridge Country Caravan Park, Canny Hill, Newby Bridge, Cumbria LA12 8NF
Service rating : Reliable booking service. Clean, comfortable, well equipped accommodation which suited the needs of our party well. Excellent wheelchair facilities. Lovely setting. Only downside was the dog excrement on path near the bin which I didn't spot until it was too late!Product : Excellent clean comfortable , wheelchair accessible accommodation. The option of one double bed would have suited us better.
Excellent setting akl round good experience yes would go again I
Service rating : Kind staff, clean and nice caravan, everything was perfect. Thank you for being dog friendly!Product : Perfect place for a getaway.
Service rating : It's a very well kept site. Well set out with plenty of trees. We had a lovely welcome from Gail. We are satisfied returning customers.Product : We always book this particular caravan. It's well equipped and in a good position.
Beautiful lodge in a great location. Very clean. Friendly and helpful staff.Only one downside - we were given a voucher to access WiFi but we could never connect to it. This needs to be improved because a good access to the internet is an essential part of life these days.
Service rating : Mi opinión en líneas generales es bastante positiva.Product : Buena relación calidad precio.
When we arrived our keys were left for us with instructions and a map of the caravan park. The park was kept very clean as well as the caravan itself. There was a lovely welcome basket and washing liquid/dish towel etc which was a nice touch. Area around is lovely and was approx 20 mins from Bo’ness and Windermere (or £25 in a taxi). Was a great few days away and would go back again
Service rating : When we arrived the caravan heating was not working and we could not get the gas fire to light either. It wasn't exactly freezing but my wife was cold. This was sorted out quite quickly by an engineer on the second day. On that second day we started off with breakfast, as most people do, only to find that the toaster was not working. This was swapped out later that day. Our first morning found us with aching backs from the bed. Basically, the mattress and bed were not up to much. Also, when turning on the cold tap in the kitchen we got showered with water because of a sticky washer or something. Finally, an issue that is a difficult one to resolve and one for everyone in the industry to contemplate. We have a dog, a poodle because we both suffer allergic reactions to most dog breeds. Having a dog we had to opt for a 'pet friendly' caravan - only to suffer a quite bad allergic reaction as a result of the previous occupants. This issue appears to be a bit of a catch 22. You have to declare that you have a dog, but then get restricted to caravans that may cause you to have allergy problems - not ideal. I don't know quite how this can be resolved, but it is something that needs to be thought about. It spoiled our stay which we had to cut short and I'm sure would have done the same to anyone else in our position. Sorry, but we didn't really enjoy our stay.Product : The rating relates to my previous comments. Had we had a good time then the cost of the holiday would have been very reasonable. As it was.....
Service rating : We arrived after closing time for reception, but our joining instructions were efficiently advised to us by email and we found everything as described. The welcome pack on arrival was indeed welcome!Product : Clean comfortable and well equipped in a beautiful setting.
Great place & service
Staff very polite and helpful. Park is lovely, it is well maintained and very clean. Our caravan did smell of dog which I found a bit off putting, I now know to book the 'pet free' caravan if we visit again.Lovely welcome pack, in addition to the tea, coffee, milk and biscuits provided. Great location and value for money.
Service rating : The caravan was excellent, the only fault was the mobile hoisť had not been charged, apart from this excellent holiday and attractions near to caravan park.Craig Preston & Julie Preston.Product : Need a little bit more room.
Service rating : Lovely site. Very quiet.Product : Nice little park. Good base for exploring the lakes. Nothing else on site.
Service rating : We thoughly enjoyed our stay at the Caravan park. It was clean tidy and well maintained - the welcome pack of tea coffe milk etc was very good and thought the 'welcome pack' of pasta etc was an excellent idea. We'll definately be back and would be only too happy to recommend the site to friends and family.Product : Thought the caravan was good value for the time of year - peak summer time
Lovely quiet park, you would never believe it was situated near a busy road. Very helpful reception, lovely caravans.
Superb site beautifully laid out and cared forCaravan with amazing attention to detail in the facilities and things provided Have already recommended you to two friendsCannot fault the place
Service rating : Lovely little site close to Lake Windermere.Caravans perfectly clean and stocked with essential kitchen equipment.Product : Lovely site and clean caravans
A really really awful experience. Arrived for our family holiday to find our lodge was full of wasps, we assumed it was due to the hot weather. Our 3 children went to play outside on the top of our garden area, they were attacked by hundreds of wasps, they needed 2 ambulances and were really poorly and left with a terrible fear of wasps. They had stepped onto a huge nest that had been ignored. We was left for over 2 days with wasps swarming the property before they sent for anyone. Their customer service was appalling and they didn’t even come and see if the children were ok.On a more minor note...the oven was broken and we couldn’t use it all week and once again it was a very low priority for them to repair it. The lodge was tired and needed updating.We was offered £70 as a goodwill gesture for the 40 wasp stings my children suffered! If you have a family you should think twice about this caravan park as it wasn’t family friendly.
Very friendly and helpful. Staff did a great job sorting our booking and any issues we had. Lovely park and not overly commercialised. Children were free to play and explore and we were able to relax knowing they were safe. We'll be back!